Wholesale Policies

WHOLESALE POLICIES

P R I C I N G   &   M I N I M U M S

  • No, MOQ. 
  • Please follow MAP as stated in each post.
  • If you buy it in bulk, you can buy it at a more discounted price.
  • We do not allow buy-in groups to sell our products. 

S H I P P I N G   P O L I C I E S

  • Orders are fulfilled in the order they are received.
  • Most products are made to order and require at least 7 business days (sometimes longer) for us to process, create, package, and ship. Allow longer shipping times during high volume seasonal times.
  • All orders are shipped via UPS & USPS, unless otherwise arranged by you; shipping is determined by weight.
  • Free shipping on orders over $300
  • An order may only be shipped to one location.
  • We currently ship within the U.S.
  • We do not offer drop shipping at this time.

H O U R S   O F   O P E R A T I O N

  • We accept orders 24 hours a day, 7 days a week.
  • We will usually respond to you within 24 business hours to resolve any issues or to answer any questions you have! During the weekends, answer times may be delayed. 
  • Our hours of operation are Monday through Friday, 9:00 am - 5:00 pm CST. We do not approve accounts on the weekends.
  • To contact us, please send us an email at wholesaleonenine@gmail.com

H O W  T O  P L A C E   A N   O R D E R

  1. Prior to approval as a wholesale customer, you must first register on our website for a wholesale account.
  2. Upon approval, as a wholesale customer, you will be able to preview wholesale pricing, shop for products, and place orders directly from our website. 

O N L I N E   S A L E S 

  • Wholesale accounts are available to brick-and-mortar retail shops or online retailers with their own storefronts (websites).  
  • Businesses are forbidden from selling merchandise on any other online retail outlet. 
  • Merchandise may not be sold on Amazon, EBay, through Facebook Buy-In Groups or any other means.

W H O L E S A L E   P R I C I N G

  • Wholesale pricing is displayed when logged in and approved as a wholesaler. All prices are listed in US dollars. 
  • Prices are subject to change without notice but confirmed order pricing will be honored. (If you do not immediately see wholesale pricing after approval, please log out and log back in.)

R E T U R N S

  • No returns of wholesale orders will be accepted.

C O U P O N /  D I S C O U N T   C O D E S 

  • Unless otherwise indicated, coupon/discount codes will not be honored for wholesale purchases due to our already low margins.

D A M A G E  S   &   D E F E C T S

Please inspect all shipments immediately upon arrival. Contact us at wholesaleonenine@gmail.com within 5 business days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 7 days after receipt.